Care delivery
See how identity, consultations, laboratories, pharmacy, referrals and hospital care contribute to one record.
The CHS platform journey
From registration to connected care.
The platform establishes the person first, keeps coverage states distinct and makes the right information available to each authorised workflow.
The person registers with CHS
Registration establishes one health identity. It completes whether or not the person has coverage.
Eligibility information is prepared
Administrative facts and evidence references needed by an authorised CSU process are recorded separately from clinical information.
Eligibility is determined
The platform applies configured programme rules or receives an authoritative decision. Eligible, ineligible, pending and undetermined remain explicit outcomes.
Programme linkage follows
Where authority and integration exist, an eligible person proceeds through the appropriate CSU enrolment or linkage workflow. CHS never assumes that step happened.
Coverage status becomes available
Active, pending, suspended, lapsed or unavailable status is effective-dated and visible only to authorised workflows.
Care continues through CHS
Clinicians use the connected record. At the point of care, coverage is verified for the person, service, facility and date without allowing uncertainty to stop necessary care.
The CHS Health Card
What a patient actually holds
One card, issued once, carried for life. Shown here front and back, as a deployment issues it.
The physical card is the offline fallback. It identifies a person; it proves no entitlement. That distinction is deliberate: a card that proved entitlement would become a document people lend each other.
Understanding CSU
What universal health coverage means, how Cameroon is implementing it and which authorised CHS workflows can support it.
The platform
Identity first. Care always.
Coverage can change what is paid, but it does not create the person, replace clinical judgement or erase the care record.